As part of our web monitoring awareness series, here is the second part to our first post on the different types of applications you should be monitoring!

6) Live chat

More and more companies are offering live chat as a way for their customers to have a conversation with them in real time. Whether this is about sales, support, or another issue, if your chat goes down, you might not know it until an angry customer emails you or gets a hold of you another way. In this situation, it’s better to know there’s a problem as soon as it happens. That way you can at least initiate the process of fixing it before customers get angry.

7) Streaming video

This is possibly one of the most common uses of a web application. Whether you have a native video player on your site, or are doing some type of video broadcast, you need to know if there’s a problem, and you need to know why.

8) Social networking

Most social networks are effectively one giant web application, with tons of users interacting and a tremendous amount of data being processed by the servers. With all that goes on internally, it’s important to be aware of any problems with the processes. Some of the best web application monitoring services can emulate users and ensure that all of your page elements work properly. And even the big boys have errors, so if you’re running any kind of social media application on any level, you need to be monitoring it!

9) File conversion utilities

Even if you are running a site that has a simple audio conversion utility on it, you still need to make sure that people can use it. If your tools stop working or people aren’t able to access them, people will begin to lose faith in you and your software. It’s much better to be proactive and know when there’s a problem.

10) Security tools

These are potentially some of the most important web applications to monitor, because a lot is riding on their functionality. If you have any type of web applications that deal with security, you’ll definitely want to know if something goes wrong with them to ensure that you aren’t vulnerable to additional security intrusions.

Basically, no matter what type of web app you have, if you spent the time developing it, it’s important to ensure that it’s functioning properly. This hold true whether it’s an internal app that only you use, or a public-facing web application that your visitors can use. Either way, setting up monitoring is one of the first steps to being a proactive, responsible developer who cares about their product!

To learn more about web applications, monitoring, and other aspects of web application development and coding, check out our other posts and feel free to poke around our site, we’re glad that you visited!